Privacy Policy – WAY TO NEST

1Information We Collect

We collect information that you voluntarily provide when you fill out a lead form, contact form, or otherwise communicate with us. This may include:

• Name
• Phone number
• Email address
• City/Location
• Project of interest
• Any other information you choose to share in message boxes

We may also automatically collect certain technical information when you visit the Site, such as:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the Site
• Referring website/source

This technical data is collected through cookies and similar technologies.

2How We Use Your Information

We use the information collected for the following purposes:

• To respond to your enquiries and provide information about Sobha projects and related services
• To schedule site visits, calls, or meetings as requested
• To share brochures, price sheets, offers, and project updates
• To improve our website, marketing campaigns, and customer experience
• To comply with legal and regulatory obligations

3Our Role as Authorised Channel Partner

4Sharing of Information

We may share your personal information with:

• Sobha Limited and its authorised sales or CRM teams, strictly for handling your enquiry
• Our service providers (such as CRM platforms, email/SMS gateways, analytics and hosting providers) who assist us in operating this Site and contacting you
• Government authorities or law enforcement agencies, when required by applicable law, regulation, or legal process

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

• Understand how visitors use our Site
• Measure the performance of our marketing campaigns
• Improve content, design, and user experience

You can control or delete cookies through your browser settings. However, disabling cookies may affect certain features of the Site.

6Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7Data Retention

We retain your personal information for as long as necessary to:

• Fulfil the purposes outlined in this Privacy Policy
• Comply with legal, regulatory, or reporting requirements
• Resolve disputes and enforce our agreements

When information is no longer needed, we will delete or anonymise it in a reasonable manner.

8Your Rights

Subject to applicable laws, you may have the right to:

• Access the personal information we hold about you
• Request correction or updating of inaccurate or incomplete information
• Request deletion of your personal information, where legally permitted
• Withdraw consent to receive marketing communications

To exercise these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before processing your request.

9Third-Party Links

Our Site may contain links to third-party websites or external pages (for example, maps, payment gateways, or social media). We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

10Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a child has provided information on our Site, please contact us so we can remove it.

11Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The revised version will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.